Corporate social responsibility

Social responsibility forms part ofDNB’s mission. We integrate and embed sustainability in all our operations and in the execution of our duties.By including CSR in the annual policy letter from the Governing Board and the business plans of the divisions,DNBhas anchored CSR to the key tasks of its business operations.

Spearheading our CSR policy are:

  • Further integration of CSR into our key duties
    Incidents related to large bonuses, an excessive appetite for risk and the selling of high-risk financial products have led to mistrust of financial institutions and their corporate culture. For DNB, this was the reason for raising the level of attention paid to integrity, governance, conduct and culture at supervised institutions. Internally, DNB intends to apply CSR to its own equity investments on the basis of an exclusion list.
  • Environmental awareness and sustainable procurement
    There is a continuous balancing between the impact of DNB’s activities and societal interest and DNB’s CSR targets. Care for the environment, reduction of the carbon footprint and optimum (re)use of materials are key in this respect. The aim is also that the goods and services we purchase are as much as possible sustainably produced. The banknotes DNB issues, for example, are partly produced using fair trade cotton.
  • Integrity and compliance
    DNB aligns its compliance function with the role and position it holds in society. DNB sets its sights just as high for itself as for the institutions it supervises. The guiding principle is that compliance and integrity is a responsibility shared throughout the organisation, from the Governing Board and management to staff.
  • Social policy
    DNB’s social policy aims at enabling employees to keep on performing different and varying activities and roles, also at an advanced age. DNB wants its workforce to be a reflection of society. A society that is increasingly more international, multicultural and diverse. Incidentally, diversity not only relates to gender or cultural background, but also to age, sexual inclination, physical limitations, religious convictions and education.
  • Social commitment
    As a community-minded member of society, DNB is active in areas not directly connected to its core duties. Staff take part in community service projects, for instance, and young artists are offered an opportunity to show their work in our exhibition room. DNB also contributes, through sponsoring and donations, to initiatives of not-for-profit organisations in the cultural, educational and welfare spheres.

In 2011 DNB first published its Social Report on 2010. The Report provides a fuller explanation of our approach and objectives.

In order to enhance transparency and facilitate comparison between DNB and similar organisations, the Report adheres to the reportging guidelines of the Global Reporting Initiative (GRI-G3, A+).

We like to have a constant dialogue with stakeholders about our approach. The results of the stakeholders dialogue form the basis for further elaboration, fine-tuning and implementation of our policy. DNB’s stakeholders include supervised institutions, the general public in the Netherlands − including deposit holders, policyholders and pension scheme members − DNB employees, the government, education and science, the European Central Bank (ECB), the Bank Council and DNB’s own Supervisory Board.

The Social Report elaborates on our approach to integrating CSR in our key duties and our internal and external operations. For a report on the performance of our key duties (financial stability, monetary policy and economic advice, prudential supervision and the payment system) we refer to our Annual Report on 2010.

For more information, please send an email to or contact CSR coordinator Gaby Neijndorff (tel. 020-524 3303, 06-524 96 531).