There is still a slim chance you'll receive a counterfeit banknote or that something happens and a coin or banknote gets damaged. For those situations, you can contact DNB.
Euro banknotes and coins
Of course, you expect euro banknotes and coins to be genuine and of good quality. DNB is committed to this. For example, we issue new banknotes. We also check used banknotes for counterfeits, damage and soiling.