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Contact & FAQs

Contact us

Telephone: 0800 020 1068 (freephone in the Netherlands) or +31 20 524 9111 (if you call us from abroad) on business days between 9:00 and 15:30. 

Email: info@dnb.nl

Guilders and euros

Any questions about guilders or (damaged) euro notes? Call us at + 31 20 524 2727 from 9.00-12.00 or send us an email: omwisselverzoek@dnb.nl

You can visit our Exchange Counter in Amsterdam by appointment.

Frequently asked questions