Outdated browser

You are using an outdated browser. DNB.nl works best with:

Iban-discrimination

Read aloud

How to report a complaint about IBAN discrimination

Use the form below to let us know if a Dutch financial institution refuses to accept your foreign international bank account number (IBAN). Please note that we answer frequently asked questions about IBAN discrimination elsewhere on our website.

Your details
Description of your complaint.

Please provide evidence showing that your IBAN was not accepted. Also submit a copy of your complaint to the firm or institution and of any response you received.

Please upload your file here. Maximum upload is 20 MB.

Personal data

We collect personal data related to your complaint and process them only to resolve your complaint about IBAN discrimination. We treat your data confidentially. To handle your complaint, we may share your data with the institution that is potentially in breach of the ban on IBAN discrimination. Our privacy notice tells you more about our supervision and why we process personal data.

DNB uses cookies

We use cookies to optimise the user-friendliness of our website. 
Read more about the cookies we use and the data they collect in our cookie notice.

To ensure the proper operation of the website, De Nederlandsche Bank (DNB) uses functional cookies and analytics cookies, and has taken measures to ensure that these cookies have little or no impact on the privacy of website users.

Some pages include embedded content from external websites. These websites may use proprietary (tracking) cookies. This allows third parties to track visitor statistics, show personalised content and display targeted ads, for example. You can make your choice about allowing these optional cookies both when you first visit the website and when you navigate to a page with embedded content.