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How to report a complaint about IBAN discrimination

Use the form below to let us know if a Dutch financial institution refuses to accept your foreign international bank account number (IBAN). Please note that we answer frequently asked questions about IBAN discrimination elsewhere on our website.

Your details
Description of your complaint

Please provide evidence showing that your IBAN was not accepted. Also submit a copy of your complaint to the financial institution and of any response you received.

Personal data

We collect personal data related to your complaint and process them only to resolve your complaint. We treat your data confidentially. To handle your complaint, we may share your data with the institution that is in breach of the rules for the correct use of IBANs. Our privacy statement tells you more about supervision of compliance with the SEPA Regulation and processing personal data.