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Exchanging euro banknotes and collector coins
You can exchange euro banknotes and collector coins at De Nederlandsche Bank. For example, you can exchange a €100 banknote for five €20 banknotes. Find out more about the possibilities and the conditions that apply.
Collector coins always have a different value from regular euro coins. For example, there are €5 collector coins. You can exchange collector coins at De Nederlandsche Bank (DNB) for regular euro coins. You will receive the value of the coin. For example, for the silver €5 Jeroen Bosch coin, you will receive €5 in regular euros. You will not be reimbursed for any additional value the collector coin may have. For special coins you can usually get a better price at a coin dealer or online market platforms.
Exchanging euro banknotes
You can exchange euro banknotes for other euro banknotes at De Nederlandsche Bank. For example, you can exchange one €100 note for five €20 notes. Please note that it is not possible to exchange euro banknotes for other euro banknotes by post. You should make an appointment to visit our Cash Desk.
Application for reimbursement
Here you can read how to apply for exchange of euro banknotes and collector coins. There are several options to do so, and certain conditions apply.
Large amounts or many coins
If the combined amount of your banknotes or coins is more than €2,000, you should first contact us by email at email@example.com or by regular mail. Please wait for our response before visiting us. If you want to exchange your euro banknotes or collector coins in person, please do so in a single visit.
First, select the correct form
Please fill in the form completely and check if you have filled in everything correctly.
If everything is correct, you can print the form and sign it.
Sending collector coins by post
When sending your collector coins by post, you must include the following:
- the fully completed and signed application form.
- a clear copy of your ID document. You should make your citizen service number (BSN) illegible.
1000 AB Amsterdam
Important to know
Please note: sending banknotes or coins by post is at your own risk and expense. This also applies to the risk of loss or theft. Advice: Ask your courier or postal company about insured delivery options.
For security reasons you should make your citizen service number illegible in the copy of your ID document.
On the copy, you should write down the date and that it is a copy for DNB. You could also use the Dutch government's Kopie-ID app to make a secure copy of your ID document.
- If you wish to receive the reimbursement on someone else's bank account, you need to include a copy of that person's ID document and an authorisation order signed by them.
Make an appointment if you want to visit the Cash Desk
Do you want to exchange your banknotes or coins in person in Haarlem? First make an appointment. Please call + 31 20 524 2727 on business days from 9:00 to 12:00.
You should bring the following to your appointment:
- the fully completed and signed application form
- the notes or coins
- your ID document
Important to know
- If you wish to receive the reimbursement on someone else's bank account, or exchange banknotes on behalf of someone else, you need to include a copy of this person's ID document and an authorisation order signed by them.
How we process your application
- We will check whether the banknotes and coins are genuine. and establish the value in euro.
- We will also check whether your name is on any of the international sanctions lists and ask you about the origin of the banknotes or coins.
- If your application is incomplete, we will return it to you together with the banknotes or coins by registered mail.
If your application is approved
You are eligible for reimbursement if all conditions are met. We will transfer the reimbursement amount to your bank account within two months. We will not send a confirmation of this. If we need more information, we will contact you, and it may take longer to process your application.
If your application is rejected
- We may decide not to reimburse you,
- If your application is rejected, we will inform you of the reason for rejection and how you can object against our decision.
- We may confiscate your banknotes or coins, if we suspect they are related to a criminal offence such as theft, drug trafficking or money laundering.
- If they are related to a criminal offence we may hand them over to the police. You may lodge an objection against our decision.
- We are required by law to report transactions that may be related to money laundering or terrorist financing to the Dutch Financial Intelligence Unit (FIU-NL).
Do you still have guilder banknotes? You can still exchange most guilder banknotes at DNB. Find out more about the possibilities and the conditions that apply.
Damaged euro banknotes or coins
Do you have damaged euro banknotes or coins? You can apply for reimbursement with DNB. Read more about the possibilities and the conditions that apply to reimbursement of damaged euro banknotes and coins.
Since the outbreak of the COVID-19 pandemic, De Nederlandsche Bank (DNB) has processed far fewer banknotes than usual. The intake of banknotes has in fact decreased so much that, for the first time ever, DNB is issuing more banknotes than it is receiving.Read more
In the first half of 2020 just over 15,700 counterfeit euro banknotes were withdrawn from circulation in the Netherlands. This was 23% less than in the first half of 2019. The decrease was most marked in the second quarter of 2020 (-47%) and can be attributed to the economic lockdown in the...Read more