Outdated browser

You are using an outdated browser. DNB.nl works best with:

You can exchange euro banknotes and collector coins at De Nederlandsche Bank. For example, you can exchange a €100 banknote for five €20 banknotes. Find out more about the possibilities and the conditions that apply.

Collector coins

Collector coins always have a different value from regular euro coins. For example, there are €5 collector coins. You can exchange collector coins at De Nederlandsche Bank (DNB) for regular euro coins. You will receive the value of the coin. For example, for the silver €5 Jeroen Bosch coin, you will receive €5 in regular euros. You will not be reimbursed for any additional value the collector coin may have. For special coins you can usually get a better price at a coin dealer or online market platforms.

Exchanging euro banknotes

You can exchange euro banknotes for other euro banknotes at De Nederlandsche Bank. For example, you can exchange one €100 note for five €20 notes. Please note that it is not possible to exchange euro banknotes for other euro banknotes by post. You should make an appointment to visit our Cash Desk.

Application for reimbursement

Here you can read how to apply for exchange of euro banknotes and collector coins. There are several options to do so, and certain conditions apply.

Application form

First, select the correct form

Please fill in the form correctly and completely. Do a final check, print the form and sign it.

Sending collector coins by post

Do not send us more than €2,000 in collector coins by post. You must include the following:

  • the fully completed and signed application form
  • a copy of your debit card or a bank statement
  • a clear copy of your ID document. Ink out your citizen service number (BSN).

Postal address:

DNB
CBV Department
Postbus 98
1000 AB Amsterdam

Important to know

  • Please note: sending coins by post is at your own risk and expense. We advise you to use registered or insured mail, so that you are covered against loss up to a certain amount. Ask the postal or courier service for more information.
  • For security reasons ink out your citizen service number on the copy of your ID document, including the digits in the row at the bottom.
  • On the copy, write down the date and "For DNB". You could also use the Dutch government's Kopie-ID app to make a secure copy of your ID document.
  • If you wish to receive the reimbursement on someone else's bank account, you need to include a copy of that person's ID document and an authorisation order signed by them.

Make an appointment if you want to visit the Cash Desk

Do you prefer to exchange your banknotes or coins in person? First make an appointment. Please call + 31 20 524 2727 on business days between 9:00 and 12:00.

You should bring the following to your appointment:

  • the fully completed and signed application form
  • the banknotes or coins
  • your ID document

Important to know

If you wish to receive the reimbursement on someone else's bank account, or exchange banknotes on behalf of someone else, you need to include a copy of that person's ID document and an authorisation order signed by them.

How we process your application

  • We will check whether the banknotes and coins are genuine and establish their value in euro.
  • We will also check whether your name is on any of the international sanctions lists and ask you about the origin of the banknotes or coins.
  • If your application is incomplete, we will return it to you together with the banknotes or coins by registered mail.

If your application is approved

You are eligible for reimbursement if all conditions are met. We will transfer the reimbursement amount to your bank account within two months. We will not send a confirmation of this. If we need more information, we will contact you, and it may take longer to process your application.

If your application is rejected

  • We will not reimburse you if you fail to meet any of the conditions.
  • If your application is rejected, we will inform you of the reason for rejection and how you can object against our decision.
  • We may confiscate your banknotes or coins if we suspect they are related to a criminal offence such as theft, drug trafficking or money laundering.
  • If they are related to a criminal offence we may hand them over to the police. You may lodge an objection against our decision.
  • We are required by law to report transactions that may be related to money laundering or terrorist financing to the Dutch Financial Intelligence Unit (FIU-NL).

Guilder banknotes

Do you still have guilder banknotes? You can still exchange most guilder banknotes at DNB. Find out more about the possibilities and the conditions that apply.

Damaged euro banknotes or coins

Do you have damaged euro banknotes or coins? You can apply for reimbursement with DNB. Read more about the possibilities and the conditions that apply to reimbursement of damaged euro banknotes and coins.