Some retail sectors refuse cash payments too often
What is the state of cash acceptance in shops and by other retailers in the Netherlands? DNB monitors developments annually.
Read moreAt De Nederlandsche Bank (DNB) you can exchange guilder banknotes, collector coins and undamaged euro banknotes, and you can apply for compensation for damaged euro banknotes or coins. You can apply using a paper form.
To apply for compensation we ask you to complete a form, either on paper or online. You can send your money to us by post or make an appointment to visit our exchange counter in person. There are different options for different amounts.
Please note:
Would you like to apply online? Choose one of the following options: