Contact with DNB

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There are several options to contact DNB: mail, phone, post, social media. See the overview below.

General questions

Do you have a question about deposit guarantee, banks, insurers or other financial institutions? Or about economic topics such as inflation?

Call us on 0800 020 1068 (freephone in the Netherlands) or +31 20 524 91 11 (if you call us from abroad) on business days  between 9:00 and 15:30
Or send an email to info@dnb.nl

Do you have a question about guilders or euros?
Call us on + 31 20 524 2727 between 9:00 and 12:00 or send an email to omwisselverzoek@dnb.nl

Press officers

Would you like to speak to a press officer? Contact our press officers. 

Contacting staff members

Do you need to contact a staff member?
You can call us on +31 20 524 91 11 on business days between 9:00 and 17:00. 

Postal address

De Nederlandsche Bank
Postbus 98
1000 AB Amsterdam

How to share large files with DNB

If you wish to send or receive files in excess of 60 MB securely, we ask that you use ShareFile. See the user instructions. You can send smaller files via secure email.

Sending secure email to DNB

You can encrypt your email using PGP or S/MIME.

  • PGP: the signature of this public key is ID EC7BC8B5, Fingerprint: 1D39 CEC6 7C8C CC25 8C8E C709 9380 DDFF EC7B C8B5.
    See download: PGP public key (ZIP, 2.5 kB)
  • S/MIME: version number of this certificate: 42e6d7d22d85805464a3e6611629f77d, Fingerprint: 0CD5 1B4B D4E3 6547 D65A 4EC8 CFA0 1D0C 0F30 1EC0.
    See download: S/MIME public key (ZIP, 2.0 kB)
  • DNB Root & Intermediate certificates
    See download: DNB Root & Intermediate certificates (ZIP, 9.0 kB)

You can verify the authenticity of these keys with your contact at DNB.