Should your bank ever go bankrupt, De Nederlandsche Bank (DNB) will publish information about the deposit guarantee on this website and in national media. Shortly after that, we will send you a letter. This ensures that everyone gets the information they need to claim compensation.
Broadly speaking, these are the steps involved in the procedure:
1. We will send you a letter outlining the action you need to take.
2. To get your money back, you will need an account at another bank. Do you not have one? Then you can open it first.
3. Within seven business days, we will launch a website, where you can log in with your digital ID (DigiD), issued by the Dutch government. All the money you have in the failed bank will be shown in a convenient overview, including savings and payment accounts.
4. You can have the total amount transferred in one go. After you have entered your new account number and have registered using your DigiD, the pay-out process will start.
The money will be in your other bank account within several business days.
When a bank fails, we make sure that account holders can quickly regain access to their money. Effective 1 January 2024, this will take no more than seven working days. Back in 2009, it was three months.
Read more Customers of bankrupt bank have access to their money even faster
Dutch households are putting more and more money in bank accounts abroad, according to the latest quarterly figures from DNB and the ECB. Countries where savings rates have recently risen are particularly popular among Dutch savers.
Read more Dutch households save more abroad
The money in accounts at foreign banks operating in the Netherlands is protected by the deposit guarantee of the country of origin of that bank.
Read more Is my money at a foreign bank protected by the Dutch Deposit Guarantee?
The volume of savings at Dutch banks is rapidly increasing. At the same time, only a little over half of all Dutch people know about the protection of this money by the Dutch Deposit Guarantee. General awareness is lower among young people and women.
Read more Dutch people are insufficiently aware of deposit guarantee
