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Exchanging damaged euro banknotes and coins

Read aloud

You can submit a request to De Nederlandsche Bank (DNB)for compensation for damaged euro banknotes and coins.

Een beschadigd biljet van vijftig euro

© DNB

Submit your request online and then send your money by post or hand it in at our office

If you submit your request online, we will send you a response by email within two weeks.

Online application

Compensation

You can receive compensation for a euro banknote if you have more than half of the euro banknote. If less than half remains, then you can only receive compensation if you can prove that the missing part was destroyed.

You will not receive compensation if:

  • the euro banknotes and/or coins were deliberately damaged
  • the euro coins come from scrap metal or the recycling industry

Do you have any other questions? Take a look at the frequently asked questions