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Lost policy, former insurer

Have you lost your insurance policy documents? Are you unable to find your former insurer? We can help you locate this information.

Lost policy search service

If you cannot find your insurance policy and cannot remember the insurer with which you had taken it out, you can request the Dutch Association of Insurers to check whether the policy is still active and with which insurer. If you make a request, the Association will make enquiries with all affiliated insurers to see if your name is known there. This may take up to three months. Read more about the lost policy search service.

Unable to find your former insurer

If you are unable to find a former insurer, it may no longer exist – for example, because it has been taken over by another insurer and now has a new name. Below is a list of frequently searched insurers that now have a different name. If the insurer you are looking for is not on the list, please contact us. Call 0800 020 1068 (freephone in the Netherlands) or +31 20 524 91 11 (if you call us from abroad) on business days between 9:00 and 15:30. Or send an email to:  info@dnb.nl.

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