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Iban-discrimination

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How to report a complaint about IBAN discrimination

Use the form below to let us know if a Dutch financial institution refuses to accept your foreign international bank account number (IBAN). Please note that we answer frequently asked questions about IBAN discrimination elsewhere on our website.

Your details
Description of your complaint.
Do you have any supporting documents you can upload? * Please provide evidence showing that your IBAN was not accepted. Also submit a copy of your complaint to the firm or institution and of any response you received.
Please upload your file here. Maximum upload is 20 MB.

Personal data

We collect personal data related to your complaint and process them only to resolve your complaint about IBAN discrimination. We treat your data confidentially. To handle your complaint, we may share your data with the institution that is potentially in breach of the ban on IBAN discrimination. Our privacy notice tells you more about our supervision and why we process personal data.