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Contact with DNB

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There are several options to contact DNB: mail, phone, post, social media. See the overview below.

General questions

Do you have a question about deposit guarantee, banks, insurers or other financial institutions? Or about economic topics such as inflation?

Call us on 0800 020 1068 (freephone in the Netherlands) or +31 20 524 91 11 (if you call us from abroad) on business days  between 9:00 and 15:30
Or send an email to info@dnb.nl

Do you have a question about guilders or euros?
Call us on + 31 20 524 2727 between 9:00 and 12:00 or send an email to omwisselverzoek@dnb.nl

Press officers

Would you like to speak to a press officer? Contact our press officers. 

Contacting staff members

Do you need to contact a staff member?
You can call us on +31 20 524 91 11 on business days between 9:00 and 17:00. 

Postal address

De Nederlandsche Bank
Postbus 98
1000 AB Amsterdam

Sending secure email to DNB

You can encrypt your email using PGP or S/MIME.

  • PGP: the signature of this public key is ID EC7BC8B5, Fingerprint: 1D39 CEC6 7C8C CC25 8C8E C709 9380 DDFF EC7B C8B5.
    See download: PGP public key (ZIP, 2.5 kB)

  • DNB Root & Intermediate certificates
    See download: DNB Root & Intermediate certificates (ZIP, 9.0 kB)

You can verify the authenticity of these keys with your contact at DNB.