What is the state of cash acceptance in shops and by other retailers in the Netherlands? DNB monitors developments annually.
Everyone should have access to financial services and the economic system, whether they prefer to pay by card or in cash, whether they live in a bought or rented home and whether they work for a boss or as a self-employed person. The system must function for all, including for vulnerable groups like the elderly, people with physical impairments, people with limited digital skills or with a limited understanding of financial products and services. That is why De Nederlandsche Bank (DNB) is committed to promoting an inclusive society. We do so by conducting research, providing advice to the government, supervising banks, pension funds and insurers, and cooperating with civil society organisations. Together, we can ensure that no groups in society are left behind.
More counterfeit euro banknotes were withdrawn from circulation in the Netherlands in 2022 than in the previous year. A total of 38,200 were found, 47% more than in 2021. This increase is mainly due to a limited number of fraud cases involving counterfeit euro banknotes of very low quality.
2.6 million Dutch adults do not manage all their banking affairs on their own. This has emerged from a study conducted by DNB. Although many of them would like to be more self-reliant, they need assistance for a variety of reasons.