Everyone should have access to financial services and the economic system, whether they prefer to pay by card or in cash, whether they live in a bought or rented home and whether they work for a boss or as a self-employed person. The system must function for all, including for vulnerable groups like the elderly, people with physical impairments, people with limited digital skills or with a limited understanding of financial products and services. That is why De Nederlandsche Bank (DNB) is committed to promoting an inclusive society. We do so by conducting research, providing advice to the government, supervising banks, pension funds and insurers, and cooperating with civil society organisations. Together, we can ensure that no groups in society are left behind.
News
This is evident from the annual survey commissioned by De Nederlandsche Bank (DNB) on the acceptance of cash. Research agency Locatus visited more than 5,000 retailers and 1,000 market stalls across the Netherlands in 2025 to take stock of the payment options they offer.
Background
Starting now, DNB will publish figures every six months on the number of fraudulent transactions at banks and payment institutions. You can read here exactly what we mean by fraudulent transactions, and how these figures can be of use to you.
News
The number of fraudulent transactions involving bank transfers, card payments and cash withdrawals in the Dutch payments system rose by 30% in 2025 to approximately 658,000. As is evident from figures published by De Nederlandsche Bank (DNB) for the first time today.