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12 December 2017 Supervision Supervision label Factsheet

Operational supervision: notifications and complaints

To notify us of significant changes and events or to report complaints, you can contact our payment institutions supervisors directly by email at infobetaalinstelling@dnb.nl or by telephone through the secretariat of our National Institutions Supervision Division at +31 20 524 9111.

Presentation: Recovery and exit plans for payment institutions

During a good practices workshop for payment institutions on 17 October 2017, we presented this on recovery and exit plans for payment institutions.


  • Payment institutions