You can contact us to file a complaint about financial institutions or report suspected wrongdoing. You can also file an objection to a decision we have taken.
If you have a complaint about a financial institution, you should first check how the institution operates in the Netherlands, e.g. under a Dutch licence or a European passport. This will tell you where to go with your complaint.
Do you suspect wrongdoing on the part of a financial institution? You can report this to our DNB Integrity Reporting Desk. Our staff can then investigate your report and take action.
Do you suspect wrongdoing on the part of DNB or DNB employees, or an integrity-related incident at DNB? You can report this to us.
If you disagree with a decision we have taken, you can file an objection as an interested party. You can do so by filing a notice of objection.
In recent years, Dutch banks have strengthened their capital buffers. Four years ago, the largest Dutch banks were expected to need additional capital to meet the minimum standards set out in the Basel Accord.
Read more Dutch banking system prepared for implementation of Final Basel III Accord
On 21 April 2020, the law was passed under which crypto service providers are subject to the integrity supervision of De Nederlandsche Bank. The new legislation is expected to enter into force on 18 May 2020. DNB calls on crypto service providers to apply for registration before that date...
Read more DNB calls on crypto service providers to apply for registration before 18 May
