Application process timeline

Factsheet
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When applying for a licence from DNB, you should bear in mind the following processing times. The time between submitting your application and receiving DNB's decision differs for each application.

Published: 17 March 2022

When applying for a licence from DNB, you should bear in mind the following processing times. The time between submitting your application and receiving DNB's decision differs for each application.
The statutory consideration period for a licence application for payment service providers is three months.
We have learned from experience that the total application processing time tends to be longer than three months. This is because the consideration period does not commence until we have received all information that is required to take a decision. The consideration period may be suspended if information is missing, or if your application prompts additional questions. We will then ask you to supply the additional information. Pursuant to the law, the consideration period is suspended and will not restart until we have received all relevant information. If you do not supplement your application on request, or do not do so sufficiently, we may decide to cease consideration of your application within four weeks.

Quality

The total time taken to process your application depends greatly on its quality and completeness and the additional information you supply. If for any reason we are unable to come to a decision before the set deadline, we will inform you accordingly. Generally speaking, the better the quality of your submitted application (in terms of both content and completeness), the faster we can process it.

Contact

If you are considering applying, you can contact the Expert Centre on Market Access to announce your application and enquire about the expected processing time.

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