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On 22 April 2022, De Nederlandsche Bank (DNB) decided to activate the Dutch Deposit Guarantee Scheme (DGS) for Amsterdam Trade Bank. DNB administers the DGS on behalf of the Dutch government.

If you are an account holder of Amsterdam Trade Bank, you will find here all the information about the deposit guarantee process for Amsterdam Trade Bank and about what you need to do to receive compensation.

Dormant/inactive or closed accounts

If you have received a letter from DNB and you had a balance of five euros or more on dormant/inactive or closed accounts, you can use the Form for dormant accounts to indicate the payment account to which you wish to receive your reimbursement. Account holders with a balance of five euros or more on dormant accounts have received the form by post. You can also fill in the Form for dormant accounts digitally, in which case you can download the form here:

Form for dormant accounts

70KB PDF
Download

You can complete the form digitally or with pen on printed paper. On this page you will find further instructions for signing the form. After you have completed and signed the form, you can submit it to DNB as follows: by post or via the Web Form Deposit Guarantee. The Web Form Deposit Guarantee is the fastest and safest way to receive your compensation into your bank account. The link to the Web Form Deposit Guarantee can be found in the dark blue block on this page.

For more information on dormant accounts, see Frequently Asked Questions (Veelgestelde vragen) at the bottom of this page.

Receiving compensation under the deposit guarantee for Amsterdam Trade Bank

Account holders have received a letter from DNB outlining the steps they need to take to receive compensation. To get your money back, you will need an account at another bank than Amsterdam Trade Bank including FIBR. Attached to the letter, DNB will send you a form on which you can indicate in which account you would like to receive your compensation. Submit your completed and signed form along with supporting documentation either online using the Web form Deposit Guarantee or by post.

Please note: If you receive compensation, your claim on Amsterdam Trade Bank and all associated rights (including interest) is transferred to the Deposit Guarantee Fund for the amount paid out to you. Please refer to the veelgestelde vragen for more information.

In case you have not received the form by post, you can download it on this page. Select the form that applies to you, i.e. either the form for persons or the form for businesses/organisations. You can download the form here:

Form for natural persons

87KB PDF
Download

Form for companies/organisations

89KB PDF
Download

Instructions for submitting the form

Choose how you wish to submit the form to DNB, either by post or by using the Web form Deposit Guarantee. Using the Web form Deposit Guarantee is the quickest and safest option.

Submitting using the Web form Deposit Guarantee

When you choose to submit the form via the Web form Deposit guarantee, you:

  • Fill in the form that you received from DNB, sign it and add the attachment(s). Take a picture of the form and any additional documents (or scan these) and save the resulting files on your computer.
  • If you have not received the form from DNB by post, you can download it from this page. You can complete this form digitally or printed with a pen. If you fill in the form digitally, you can sign the form by putting your signature on a white sheet of paper with a pen and inserting a photo of it in the PDF file. You can also fill in the form digitally, print it, sign it with a pen and then scan or photograph it. Finally, it is also possible to print the empty form, fill it in with a pen, sign it and then scan it or photograph it.
  • Save the completed and signed form and the attachment(s) on your computer.
  • Go to the Web form Deposit Guarantee using the link below. Please read and follow the instructions for using the web form below.

Using the web form involves two steps:

  • Step 1: Registration. For this, you will need an email address and a mobile phone.
  • Step 2: Uploading the form and any additional documents.

Step 1: Registration

You will first have to register for an account. For this you will need:

  • An email address (this will be your user name)
  • An Authenticator App like Microsoft Authenticator, Google Authenticator, Authy or many others (available in App Store or Google Play)

During the registration process, we will verify your email address. As an extra layer of security we use a trusted device, such as your smartphone with an authenticator App.

Registration involves the following steps:

  • You enter an email address. You will then receive a verification code at this email address. After submitting the verification code, you can enter a password.
  • You will receive a QR code which you can add in your Authenticator App. The Authenticator App will generate a 6 digit code.
  • After entering this 6 digit code, your account will be ready.

Step 2: Uploading the form and any additional documents

Once your account is ready, you will move to the second step of the process, where you can upload your documents.

This step requires the following items:

  • The completed and signed form; you may scan this or take a picture of both sides.
  • A copy of your identity document; you may also scan this or take a picture.

Please note:

  • It is only possible to upload PDF, JP(E)G and PNG files no larger than 3MB each.
  • Once your upload has finished, check the box to indicate that you have completed everything truthfully. You can then submit your documents. After submission, a page will appear indicating whether your submission was successful and you will be automatically logged out. In addition, you will receive a confirmation email within a few hours at most.
  • Should you wish to upload more documents, simply log in again using your user name (your email address) and password. This solution uses two-factor-authentication, meaning that you will receive a verification code on your mobile phone (or you may choose to be called), which you will have to enter when logging in.

Submitting by post

Fill in the form that you received from DNB, sign it and add the attachment(s). In case you have not received the form from DNB by post, you can download it from this page. When you have downloaded the form, print it, fill it in and sign it.

You can send the form by post to De Nederlandsche Bank, Afhandeling Depositogarantie Amsterdam Trade Bank, Postbus 605, 1000 AP, Amsterdam, The Netherlands. Be sure to use sufficient postage. You can choose to send the mail by registered mail if you want to be able to trace whether it arrives at DNB.

Application form for additional compensation temporarily high amount for the purchase or sale of your residential property

Do you have more than € 100,000 in your account(s) at Amsterdam Trade Bank and is this related to the purchase or sale of your residential property? Then you may be eligible for additional protection of up to €500,000 per person, for a total of € 600.000. The additional protection applies for three months and is linked to the amount of the purchase agreement. More information on this can be found in the frequently asked questions. In order to be eligible for the additional compensation, you must inform DNB yourself. You can use the form below to do so. You can fill in the form digitally or with pen on the printed form. If you fill in the form digitally, you must print and sign the form. Instructions for sending the form and submitting the supporting documents can be found on the form.

You can download the form here:

Application form additional compensation temporarily high balance purchase or sale home

121KB PDF
Download

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