Account holders living outside of the Netherlands

The total of the money in bank accounts at Amsterdam Trade Bank including FIBR is protected up to a maximum of €100,000 per person. The protection applies per person, not per account. In the case of a joint account, the coverage limit applies to each account holder separately. Most companies are also protected. The money of some companies and institutions is not protected by the Dutch Deposit Guarantee. This follows from article 29.01 paragraph 2 of the Decree on special prudential measures, investor compensation and deposit guarantee Wft.

Your balance above €100,000 is not protected by the Dutch Deposit Guarantee. For the amount above €100,000, you keep a claim on Amsterdam Trade Bank. The normal rules in case of bankruptcy apply. The liquidators have sent all account holders a letter about this. If you had more than €100,000 in your account(s) and you have not received this letter, please contact the liquidators.

The court appointed J.E.P.A. van Hooff and D.D. Nijkamp as liquidators. If you are a creditor of Amsterdam Trade Bank and you have any other specific questions with regard to the bankruptcy, please contact the liquidators’ information desk by email at infoatb@stibbe.com.

End of April 2022, account holders have received a letter from DNB outlining the steps they needed to take to receive compensation. Attached to the letter was a form on which depositors could indicate in which account they would like to receive their compensation. Account holders could submit their completed and signed form along with supporting documentation by post. Once DNB received the completed form, DNB would check the form against the details provided by the bank. DNB would then process this as quickly as possible and transfer the funds to the bank account provided.

More information about the payout process from the Dutch Deposit Guarantee can be found here: DNB publishes report on the DGS payout process for Amsterdam Trade Bank.

If you believe that you are still entitled to compensation under the Dutch Deposit Guarantee, you can contact DNB using the form for dormant accounts. You can also use this form if your account was still active at the time of the bankruptcy of Amsterdam Trade Bank. You can find the form on this webpage. More information on how to complete and submit the form can be found in the instructions below and in the answers to the questions under the heading ‘Dormant/inactive or closed accounts’.

The records of Amsterdam Trade Bank including FIBR show that the bank closed several accounts in the period preceding the bankruptcy on 22 April 2022. These are accounts that did not see any transactions on behalf of the account holder during the 24 months preceding 22 April 2022. These accounts are therefore no longer active, and DNB treats them as dormant accounts.

The Dutch Deposit Guarantee also covers the balances held in dormant accounts. In principle, the same conditions apply to these accounts as to the other accounts, such as the maximum compensation amount of EUR 100,000 per person. There are, however, two differences:

Firstly, DNB may defer payment of compensation for dormant accounts. The statutory payout period of ten working days does not apply to these accounts.

Secondly, DNB may not pay out compensation if the value of the deposit is lower than the administrative costs that would be incurred by the DGS in making such a repayment. We have therefore set a limit of EUR 5 below which no compensation is paid out under the DGS. More information on this limit can be found under the question Why has DNB set a limit of EUR 5 per person for dormant accounts?

DNB will send a letter to holders of dormant accounts, to the address entered in the records of Amsterdam Trade Bank. This letter states the balance you had on the dormant account(s) at Amsterdam Trade Bank including FIBR. The letter includes a form with which you can indicate in which payment account you want to receive your compensation. You can also fill in the form for dormant accounts digitally, in which case you can download the form here.

You can submit your completed and signed form along with the required attachment(s) by post to DNB. You can find further instructions on how to submit the form on this webpage and on the form.

It is possible that you have a dormant account at Amsterdam Trade Bank because you were a customer in the past, but that you have not received a letter from DNB. This may be the case if you moved house recently. What you can do is explained in the answer to the question I have not received a letter from DNB, but I think I had a dormant/inactive or closed account at Amsterdam Trade Bank including FIBR, what should I do?

It is possible that you have a dormant account at Amsterdam Trade Bank because you were a customer in the past, but that you have not received a letter from DNB. This may be the case if you moved house recently.

If you think you are entitled to compensation for a closed/inactive or dormant account, but you have not received a letter, please contact DNB's Informationdesk at +31 20 524 91 11, or send an e-mail to info@dnb.

You can also download the form for dormant accounts and submit it by post or online, see the answer to the question How do I get my money back from dormant accounts?

DNB has set a limit of EUR 5 for dormant accounts below which no compensation is paid out under the DGS. The reason is that DNB may not pay out compensation if the value of the deposit is lower than the administrative costs that would be incurred by the DGS in making such a repayment. The limit of EUR 5 includes the minimum cost we incur per depositor to make compensation available. This is partly due to the complexity of assessing the compensation to be paid for dormant accounts.

The Dutch Deposit Guarantee is put down in law based on a European directive. The EU Directive governing deposit guarantee schemes was implemented in Dutch legislation on 26 November 2015. The following articles are particularly relevant with regard to dormant/inactive or closed accounts at Amsterdam Trade Bank including FIBR:

• Articles 8(5)c and 8(9) of Directive 2014/49/EU on deposit guarantee schemes.
• Section 29.05(5) of the Decree on Special Prudential Measures, Investor Compensation and Deposit Guarantees under the Wft (Besluit bijzondere prudentiële maatregelen, beleggerscompensatie en depositogarantie Wft, in Dutch only).

If you have a specific question about the deposit guarantee for Amsterdam Trade Bank including FIBR, you can always contact the DNB Informationdesk by phone at 0800 020 1068 (from the Netherlands) or + 31 20 5249111 (from abroad) Monday to Friday between 09:00 and 15:30. Or send an e-mail to info@dnb.nl.

For more information on what the deposit guarantee is, why it exists and who pays for the Dutch Deposit Guarantee, see the Why deposit guarantee? section in the Frequently asked questions on the Dutch Deposit Guarantee.

The Dutch Deposit Guarantee is put down in law based on a European directive. The EU Directive governing deposit guarantee schemes was implemented in Dutch legislation on 26 November 2015. The following laws and regulations are relevant:

• Directive 2014/49/EU on deposit guarantee schemes
• Section 3.5:6 of the Financial Supervision Act (Wet op het financieel toezicht)
• Decree on special prudential measures, investor compensation and deposit guarantee under the Wft (Besluit bijzondere prudentiële maatregelen, beleggerscompensatie en depositogarantie Wft);

De Nederlandsche Bank (DNB) has also laid down further rules on elements for which the law and regulations give DNB discretionary powers, or for which clarification is needed. DNB has laid down these rules in the Policy Rule on the Scope and Implementation of the Deposit Guarantee Scheme (Beleidsregel Reikwijdte en Uitvoering depositogarantiestelsel).

The laws and regulations stated in the answer to the question Where can I find the laws and regulations on the Dutch Deposit Guarantee? give De Nederlandsche Bank (DNB) various powers with regard to the Dutch Deposit Guarantee. For example, DNB decides on the application of the Dutch Deposit Guarantee and the use of the financial resources available for this purpose.

This also means DNB is authorised to pay out compensation to account holders and has the power to determine the existence and value of deposit claims against Amsterdam Trade Bank. Payments of compensation to account holders are made from the Deposit Guarantee Fund (DGF). The DGF ensures that any compensation awarded is immediately made available for payment. Read more about the role of the DGF at the question Who funds the Dutch Deposit Guarantee?

Funding of the Dutch Deposit Guarantee takes place via a joint fund: the Deposit Guarantee Fund (DGF). All Dutch banks are obliged to participate in the Dutch Deposit Guarantee. They are also obliged to deposit money (contributions) into the joint fund. This is how the Dutch Deposit Guarantee is funded.

The DGF was established in late 2015 to fund the Dutch Deposit Guarantee. The DGF is a separate legal entity that is supported in performing its tasks by De Nederlandsche Bank (DNB). The DGF's task is to manage the available financial means and ensure they are made available when needed for the execution of the Deposit Guarantee Scheme (DGS). If the DGS is applied, the DGF will fund the account holders' compensation as determined by DNB.

In addition to the activation of the Deposit Guarantee Scheme (DGS), De Nederlandsche Bank (DNB) also activated the Investor Compensation Scheme (ICS) for Amsterdam Trade Bank. This means that persons who have entrusted money or financial instruments to Amsterdam Trade Bank in connection with investment services or ancillary services may be entitled to compensation (up to a maximum of EUR 20,000 per person) under certain conditions. 

Customers of Amsterdam Trade Bank can no longer request compensation under the Investor Compensation Scheme. The deadline for submitting an application for compensation was up to five months after the publication of the notice about the activation of the ICS in the Government Gazette. That term expired on October 3, 2022.

More information about Investor compensation can be found at Investor compensation (dnb.nl). For specific questions, contact the DNB Infodesk, 0800 020 1068 (from the Netherlands) of + 31 20 5249111 (from abroad).

If you have a specific question, please contact the DNB Informationdesk by telephone at +31 20 5249111 or by email at info@dnb.nl.

The Informationdesk of DNB is open from Mondays to Fridays, between 09:00 and 15:30.